Booking & Payment

The following steps will explain in detail our booking and payment procedure.

OFFICIAL QUOTATION

Once you have contacted us via the ENQUIRIES FORM on our website and have expressed an interest in one of our Holiday Packages or Tours we will then send you a quotation based on your first enquiry, this is the starting point.

ACCEPTANCE OF QUOTATION

During our e-mail correspondence we will propose and discuss a variety of different touring options with you until you are completely satisfied with the package. Once you are happy with your holiday package you will then send us an e-mail confirming that you would like to book the holiday with us!

CONFIRMATION OF BOOKING

Once we receive your e-mail confirming that you will be booking with us, we will send you CONFIRMATION OF RESERVATION via email. Attached to the Reservation Confirmation e-mail will be an invoice and a safe Credit Card payment link attached.

DEPOSIT

Once you have received the invoice we would require a 50% deposit which is used to secure accommodation, regional air tickets, touring vehicles and tickets to popular attractions. Our preferred method of payment is EFT (Electronic Funds Transfer) however we do have the facilities for Credit Card or Debit Card. Please note that if you choose to pay by credit card facility an additional 4% will be added to the invoiced amount to cover bank charges.

FINAL PAYMENT

We would require final payment 30 days (One Month) prior to your arrival date. At this point we will e-mail you an electronic copy of your detailed itinerary fact sheet which will include all reservation numbers, dinner vouchers, activities and domestic air tickets if applicable.

ON ARRIVAL

When you arrive in South Africa whether it be at Cape Town (Cape Town International Airport) or Johannesburg (O. R. Tambo International Airport) one of our team members will be there to personally meet you, and they will be holding a sign board with your name on it. Prior to your arrival you will be given a cell phone number for the representative who will be meeting you. If for any reason you cannot locate our representative on arrival, you can simply call the number and he / she will locate you.

CANCELLATION POLICY

15 Days prior to arrival – 50% refund of total tour package

Less than 15 days prior to arrival – No Refund

All outsourced services such as accommodation, safaris, transport and local activities booked by Quality Cape Vacations are subject to the booking conditions and cancellation policies of the service provider.

GENERAL

Rates for children are available on request.
Children 12 years and older are considered to be adults and pay adults rate, except where specifically stated.

INSURANCE

It is a condition of booking that all our clients are covered by fully comprehensive travel and medical insurance for the duration of their trip. This insurance should include cover for the following:

Cancellation and curtailment of tour
Emergency evacuation expenses
Medical expenses
Repatriation expenses and
Damage / theft / loss of personal baggage / money and goods

PRICES

Prices quoted on the website will vary according to season and the availability of accommodation. Single supplement travellers prices will be adjusted accordingly.

SAFE PAYMENT OPTION

We have a credit card facility available. It’s the YOCO payment facility. It very user friendly.

2 DAY CAPE WINELANDS TOUR

This wonderful Private two day trip is perfect if you just want to get away from the City and explore the Winelands in a relaxed and informative way. With your personal Tour Guide to navigate the region you are free to taste as many of the wines as you like without having the worry about drinking and driving. You will also be treated to the best wine farms as well as an overnight stay in the heart of the Stellenbosch winelands. NOTE: SPECIAL RATES APPLY TO SMALL GROUPS DEPART | CAPE TOWN RETURN | CAPE TOWN

From $300 per person Make a Booking

2 DAY HERMANUS & WHALE ROUTE

If you are interested in marine life, coastal drives, good dining, botanical gardens, and viewing Southern Right Whales in their natural environment then this Private Tour great choice. Hermanus is the best place in the world to view Southern Right Whales from land based view sites along the elevated cliffs. You will also have time to enjoy this very special seaside town and experience its unique charm. NOTE: SPECIAL RATES APPLY TO SMALL GROUPS DEPART | CAPE TOWN RETURN | CAPE TOWN

From $400 per person Make a Booking

2 DAY OVERNIGHT BIG FIVE SAFARI

This popular two day and one night Private Tour is perfect for those of you who have limited time and want to experience African Wildlife in a natural environment. You will spend the night at a Private Game Reserve in the heart of the Karoo and are guaranteed an authentic african wildlife experience. A great way to spend two days in South Africa! NOTE: SPECIAL RATES APPLY TO SMALL GROUPS DEPART | CAPE TOWN RETURN | CAPE TOWN

From $450 per person Make a Booking

2 DAY WINELANDS & GREAT WHITE SHARKS

The best way to experience Great White Sharks is over two days. On day one we take you on a wine tour to some of our finest wine farms before overnight at Hermanus which is only an hours drive from Gansbaai and the Great Whites. The next day you can wake up a little later and see some of what this unique region has to offer along with the Shark diving experience! NOTE: SPECIAL RATES APPLY TO SMALL GROUPS DEPART | CAPE TOWN RETURN | CAPE TOWN

From $450 per person Make a Booking

3 DAY TABLE MOUNTAIN, ROBBEN ISLAND & WINE

This Private Tour is for those who would like to experience the beauty and tranquility of the Winelands region as well as the historical Robben Island and one of the new natural wonders of the world, Table Mountain. A great tour and a combination of history, scenic beauty and great wine estates. NOTE: SPECIAL RATES APPLY TO GROUPS DEPART | CAPE TOWN RETURN | CAPE TOWN

From $500 per person Make a Booking

3 DAY WINELANDS & GREAT WHITE SHARKS

A Private meeting with Great White Sharks up close and personal. This tour takes you to Gansbaai which is the Great White Shark capital of South Africa, if not the world! Before we meet the Great Whites we will let you boost your courage with a day and a night in the wine country where you will sample some of the Capes finest wines. NOTE: SPECIAL RATES APPLY TO SMALL GROUPS DEPART | CAPE TOWN RETURN | CAPE TOWN

From $550 per person Make a Booking

3 DAY WINELANDS & SAFARI

This Private three day winelands and Safari covers great distance and allows you to experience a variety of interesting regions around Cape Town. You will sample excellent wine at some of the best wine estates and spend a night in the winelands. Then an overnight safari which is really special. An absorbing three day getaway that comes highly recommended. Great wine, Private Touring, African Wildlife. Its a great choice! NOTE: SPECIAL RATES APPLY TO GROUPS DEPART | CAPE TOWN RETURN | CAPE TOWN